PURCHASING A SINGLE TRACK

Click on the Shopping Cart button that appears on the same line as the track you want to purchase to add it to your shopping cart.

PURCHASING A COMPLETE CD FROM A CD PAGE

Click on the Shopping Cart button that appears in the upper right of the CD page, next to the price.

PURCHASING A COMPLETE CD FROM A MUSIC CATEGORY PAGE

Click on the Shopping Cart button that appears under the CD you want the purchase.

DID I CLICK ON THE RIGHT BUTTON?

When you add a track or a CD to your Shopping Cart, the Shopping Cart button for that track or CD changes color form black to green.

WHAT'S IN YOUR SHOPPING CART?

When you add a track or a CD to your Shopping Cart, the Shopping Cart button in the black navigation bar changes color from white to blue. Click on the blue Shopping Cart to see a summary of what's in your Shopping Cart.

GETTING TO CHECKOUT

Click on the blue Shopping Cart button in the upper black band and select Checkout from the list.

CHECK YOUR PURCHASE

Verify the contents of the order (you can preview any single tracks that you have added to your Shopping Cart) and use the trash can icon to remove any item you do not want to purchase.

PROMOTIONAL CODES

If you have a promotional code or a discount code, enter it in the space provided and hit the Recalculate button. If you don't spend the total value of the Promo Code, the remainder will stay on your account to be used on your next purchase. If the Promo Code doesn't cover the complete value of this purchase, you will be asked to pay the difference.

COMPLETING YOUR ORDER

To complete your order, you must be logged in - then you will see the Complete order button.

PAYMENT

When you hit the Complete order button, you will be transferred to PayPal to make payment if there is a balance owing. Once you make payment you will be taken to our Thankyou! screen. If there is no balance owing, you will be take directly to our Thankyou! screen.

RETRIEVING YOUR PURCHASE

On the Thankyou! screen we placed:
- a summary of your order
- links to download individual files you purchased
- links to your Personal Page
- links to a printable receipt
- a summary of your existing account credits

WHEN ALL ELSE FAILS

Send us a message or give us a call.

Getting Help Is Easy

Our office hours are from 9:00am to 5:30pm EST - Monday through Friday (holidays excepted), and we will respond to your request for assistance as quickly as possible - that's a promise.

support@stockmusic.com

StockMusic.com, a Division of Sound Ideas
105 West Beaver Creek Road, Suite 4
Richmond Hill, Ontario
Canada L4B 1C6

Tel: (905) 886-0077
Web: www.stockmusic.com